ATA Information and Technology Support

Welcome to the ATA’s Information and Technology Services (ITS) Help Desk! Our purpose is to provide ATA members and staff with prompt technical assistance on any problems they encounter using the ATA's information technology.

Before You Call

Before calling the ITS Help Desk, take a moment to read these basic troubleshooting tips.

Support Options

Request Help Online: Use our online Support Request Form to describe your problem or ask a question. Your request will be logged and one of our help desk technicians will respond promptly.

Phone Us: If you prefer to contact us by phone, the Help Desk is open weekdays from 0800 to 1700, excluding holidays:

• Edmonton and area: 447-9411
• Elsewhere in Alberta: 1-800-232-7208, ext 411

How Are We Doing?

Use our handy Feedback Form to help us improve our help desk. We appreciate your comments and suggestions.